I will educate clients about the products and services offered, providing full and accurate facts to allow the customer to make an educated choice.
I will maintain the highest level of hygiene standards at all times.
I will provide a professional and comfortable environment.
I will never breach the confidentiality of my clients.
I will not discriminate against clients and respect their opinions and religious beliefs.
I will ensure clients understand that whilst holistic therapies can be used alone or in conjunction with, they should never be used as a replacement for conventional medicine medical treatment.
I will ensure the language I use is appropriate to the treatment described. Terms such as “cure”, “treat”, “prescribe” and “diagnose” may mislead clients into believing they are receiving conventional medical advice and will be avoided.
I will take pride in the service and work that I offer.
I will ensure I am competent in all the treatments I provide.
I will be suitable insured at all times.
I will be polite and courteous to all customers.
I will deal with all complaints professionally and with the expectations of the customer in mind.
I will carry out full consultations dealing with any contraindications honestly and professionally
